Support
Welcome to the Word by Word support page.
If you have any questions, encounter problems, or would like to give feedback, we are here to help!
If you have any questions, encounter problems, or would like to give feedback, we are here to help!
Frequently Asked Questions (FAQ)
- How can I contact support?
- Please send an email to app.wordbyword@gmail.com. We aim to respond within 1–2 business days.
- I found a bug or an error in the app. What should I do?
- Please describe your issue in detail (including device and iOS version if possible) and send it to our support email. Screenshots are also helpful.
- How do I upgrade to premium or restore my subscription?
- You can manage your subscription within the app. If you encounter issues, please contact us with your Apple ID (do not share your password).
- Is my personal data safe?
- We do not collect any personal data except anonymous analytics as described in our Privacy Policy.
Contact Us
Email: app.wordbyword@gmail.com
We usually respond within 1–2 business days.
We usually respond within 1–2 business days.
For details about your privacy, please refer to our
Privacy Policy
Privacy Policy